A slightly longer story I want to share as it best illustrates this unique workshop for others. It all started when I asked AutoREPAIREN.DE for a clutch change and... > mehr out of 6 workshops only Hr. Fischer was the only one who called and asked whether it really was the clutch. On the phone, I was won over by the open, interested manner. You could tell that someone was really trying to help and to find a solution for the problem without wanting to rip you off directly. When I passed by, the external visual impression and also from them gave me a somewhat queasy feeling. After the first conversation one learns here that Mr. Fischer has become self-employed and intends to build something special here that is just beginning. Then we did a test drive together. He got behind the wheel and tested himself. Nevertheless, I stayed true to my knowledge of human nature and left the car there. Price-performance ratio was fair here. The next day there were problems with the delivery of the clutch and there was only the original BMW clutch, which in turn would have been around €80 more expensive. That was a short setback, but Mr. Fischer apologized and also offered fair compensation. Mistakes and mishaps can always happen. When I picked up the car, another test drive and everything was great again. 2 months later there was jerking again when starting and when operating at low speeds. It felt like it was the clutch again and I had the scenario in my head that there was a wrong installation here. I called Mr. Fischer and passed again. Another test drive, reading out the error memory and now the assumption that the ignition coil is gone and the misfiring is the cause of the problem. I wasn't quite convinced. Since Mr. Fischer, however, said that it initially costs nothing and if it is the clutch then it will be repaired free of charge. That convinced me. Conclusion: It was the ignition coil. Overall conclusion: A workshop and an owner that is second to none. Humanly difficult in order and absolutely customer-oriented. Customer requests are addressed without repairing unnecessary things. You notice that Mr. Fischer always makes an effort and if he can't answer something right away, he looks it up and doesn't talk nonsense. Value for money absolutely great. One should not be fooled by the pictures and the first optical impressions. Here one wishes a growing and prosperous business for people who pursue their profession with passion and set high standards for themselves. Always the first point of contact for me in the future when it comes to repairs. Update 06/25/23: CUSTOMER IS KING! Since I can't write a new recession, I'll quickly update my last experience. I recently had a new maturity raised. Since I noticed after the change that the wrong screw was apparently in place, I complained and the end of the story was that Mr. Fischer sent me 2 screws by courier. I don't know of any other car repair shop that places so much importance on customer satisfaction. 🙂

Ich bin letzte Woche zu dieser Werkstatt abgeschleppt worden und war von der Abwicklung dieser Angelegenheit mehr als begeistert. Freundlich, kompetent und hilfsbereit, Herrn Fischer und sein Team kann ich... > mehr nur wärmstens empfehlen. Vielen Dank nochmal.

I was very satisfied, friendly staff, very professional and good prices too. Thanks to the team. Keep it up 🙏